Privacy Policy Page

🔒 Privacy Policy – ChillVantta

Effective Date: [22/06/25]
Last Updated: [22/06/25]

At ChillVantta, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website www.chillvantta.com.

1. Information We Collect

We collect the following types of information:

✅ Personal Information You Provide

  • Name, email address, phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party platforms like Stripe or PayPal)

  • Order details and customer service messages

✅ Automatically Collected Information

  • IP address and browser/device type

  • Pages visited, time spent on site, referring website

  • Location data (where permitted)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about orders, returns, or support

  • Personalize your shopping experience

  • Improve our website and services

  • Send promotional emails (if you’ve opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data.
We only share information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (to deliver your orders)

  • Marketing/email services (only if you opted in)

  • Legal authorities if required by law

All third-party services we use are required to safeguard your data.

4. Cookies & Tracking Technologies

We use cookies to:

  • Save your shopping cart

  • Remember your preferences

  • Analyze website traffic

  • Deliver targeted ads

You can disable cookies in your browser settings, but this may affect your shopping experience.

5. Data Security

We implement appropriate security measures (SSL encryption, secure hosting, limited access) to protect your information. However, no system is 100% secure — please take care when sharing personal details online.

6. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have rights to:

  • Access, correct, or delete your data

  • Withdraw consent or object to data use

  • Request a copy of your stored data

To exercise any of these rights, contact us at [chillvanta@gmail.com].

7. Marketing Communications

If you opt in to receive emails from ChillVantta, we may send product updates, offers, and promotions. You can unsubscribe at any time using the link at the bottom of any marketing email.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date at the top.

9. Contact Us

If you have questions about this Privacy Policy or how we use your data, don't hesitate to get in touch with us at:
📧 [chillvanta@gmail.com]
🌐 www.chillvantta.com