Shipping Policy Page

📦 Shipping Policy – ChillVantta

At ChillVantta, we’re committed to making your shopping experience as smooth and satisfying as possible — from checkout to doorstep.


🚚 Shipping Times

  • Processing Time: Orders are processed within 1–3 business days.

  • Shipping Time:

    • Domestic orders: 5–10 business days

    • International orders (if applicable): 10–20 business days depending on location

Please note: During peak seasons, holidays, or sale periods, shipping may take slightly longer.


🌍 Where We Ship

We currently ship to:

  • [United Kingdom, United States, Canada, Australia, New Zealand]

If your country isn’t listed, feel free to contact us at [chillvanta@gmail.com] and we’ll see how we can help.


💸 Shipping Costs

  • Standard Shipping: Calculated at checkout based on your location and order size.

  • Free Shipping: Available on all orders over £100 


📦 Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey to you.


🧴 Multiple Items

Your order may arrive in separate packages to ensure quicker delivery. You won’t be charged extra for split shipments.


🛑 Delays & Issues

While we do our best to meet estimated delivery times, unforeseen circumstances (weather, customs, carrier delays) may affect delivery. If your order is significantly delayed, please contact us and we’ll be happy to assist.


📧 Questions?

We’re here to help! If you have any concerns about your shipment, email our customer support team at [chillvanta@gmail.com].